HIPAA Compliance

HIPAA Notice of Privacy Practices

Your health information privacy rights and how your protected health information may be used and disclosed by Zain Cura Medical Center.

Effective Date: January 1, 2024

This notice describes how medical information about you may be used and disclosed

Our Commitment to Your Privacy

Zain Cura Medical Center is committed to protecting your health information privacy. We are required by law to maintain the privacy of your protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices.

This notice describes how we may use and disclose your protected health information to carry out treatment, payment, or healthcare operations and for other purposes that are permitted or required by law.

Important

We are required to follow the terms of this notice. We reserve the right to change our privacy practices and the terms of this notice.

Your Privacy Rights

Right to Inspect and Copy

You have the right to inspect and copy your protected health information (PHI)

Right to Amend

You have the right to request amendment of your PHI if you believe it is incorrect

Right to Accounting of Disclosures

You have the right to receive an accounting of disclosures of your PHI

Right to Request Restrictions

You have the right to request restrictions on uses and disclosures of your PHI

Right to Request Confidential Communications

You have the right to request confidential communications regarding your PHI

Right to File a Complaint

You have the right to file a complaint about our privacy practices

How We May Use and Disclose Your Health Information

Treatment

We use your health information to provide medical care and coordinate your treatment

Medical consultations
Lab test coordination
Specialist referrals
Emergency care

Payment

We use your health information for billing and payment activities

Insurance claims
Payment processing
Coverage verification
Collections activities

Healthcare Operations

We use your health information for quality improvement and business operations

Quality assurance
Staff training
Business planning
Customer service

Other Permitted Uses and Disclosures

Public Health Activities

We may disclose your health information for public health activities as required by law.

Health Oversight Activities

We may disclose your health information to health oversight agencies for audits, investigations, and inspections.

Judicial and Administrative Proceedings

We may disclose your health information in response to court orders or lawful subpoenas.

Emergency Situations

We may use or disclose your health information in emergency treatment situations.

How We Protect Your Information

Physical Safeguards

  • Secure facility access controls
  • Locked file cabinets and rooms
  • Private consultation areas

Technical Safeguards

  • Encrypted data transmission
  • Secure user authentication
  • Regular security updates

Contact Our Privacy Officer

If you have questions about this notice or wish to exercise your privacy rights, please contact:

Address

Al Ghurair Centre, 6th Floor
Deira, Dubai, UAE

Phone

+971-45703423

Email

privacy@zaincura.com

Filing a Complaint

You may file a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.